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Wow, a company that still maintains an exceptional level professionalism and customer service. All of this during their peak season. Jake in plumbing knocked it out of the park! Thank you
Absolutely AWESOME
Tech called to notify arrival time and was accurate.
Service was thorough and efficient.
No mess, no fuss, and communication was good.
We've had this ductless system for 3 +years and very pleased with performance and service.
Thank you Barron Heating
Needed to replace my 32 year old propane fireplace. Logan and Sean were here and did a fantastic job. Best guys ever!
I asked Barron for a quote on a heat pump last week, it seemed very reasonable to me so I ordered one. It was installed today. The installers and electricians were very personable, I would have liked to talk with them more, but of course they had a job to do. We easily agreed on the placement of the interior and exterior units, and I left them alone. The installation went smoothly and they explained the operation to me.
I was so happy with the whole process, but even happier when I experienced the heat pump this evening. I love it.
This past weekend temperatures were very low thanks to the instability in the polar vortex. I was in Seattle for the weekend, and when I returned home on Sunday night, I found that I had a water leak. Luckily my neighbor had noticed it and turned off my water, but considering how many would have had the same problem, I was expecting a long wait for a plumber. To my surprise, Barron found time for me, and the hot water line that was broken was repaired quickly. The plumbers were as good as the heat pump installers.
It's hard to believe the improvement in the quality of my life, all in the same day.
And all so pleasantly.
Thank you, Barron
PS
4 days later, I now know that my heat pump can maintain a warm temperature in 2000 sq ft of my house, when the outside temperature is only 20 F. And better than that, it maintains that temperature without the start/stop of a furnace. The heat pump is located in the first floor, and I'm expecting that it might not cool the second floor in the summer, but I won't know that until summer. I'll still be happy though.
????Barron heating is through and helpful in keeping our house up to date with everything needed for us to be warm, dry and comfortable. We needed to have our furnace fixed three times. They helped us to fix it the third time keeping us warm until we could afford to replace it. Since we have a silver shield membership, it's helpful to get our problems fixed in a timely fashion with a discount. All the staff are friendly and great to work with.
Did their Job quickly and accurately with a smile on their face! Total satisfaction on my side! Gary K
Service was excellent and technician was personable and professional.
During a routine tune up for our outdated standup wall heater, Richard of Barron Heating & Air Conditioning discovered that our heater was emitting too much carbon monoxide. He advised us about this matter and we were admittedly very concerned. The following day we were able to consult in person at our house with Tristan Brown, Home Performance Specialist, as well as John Barron, Owner. They strongly warned us against using the heater, and our family gratefully turned off the heater for good. Both Tristan and John took extra care in listening to our concerns and needs, and were very patient in walking through all the various products and scenarios with us. They presented all cost options and were not pushy regarding the higher priced equipment. Because we were lacking heat in the coldest part of the winter season, John returned an hour or so after they left to bring us a few space heaters free of charge. The next day, Friday, with Tristan's help, we were able to receive financing for a new, ductless heating system. We spent the weekend and the holiday Monday shifting around our space heaters and staying as warm as we could. Barron called Tuesday, scheduled the install, and arrived the next day amidst the first full snowfall of the season to put in the new equipment. The snow continued throughout the day, but didn't seem to distract the employees in the least. The two young electricians talked to us briefly at the front door and then set to work hooking up the needed wiring and made good and quick work of it. Very professional and polite. David, the installer of the ductless unit, spent the day installing the equipment inside and outside the house. He was extremely thorough and checked in regularly with us to see how we were doing, if we understood the equipment and what he was telling us about it, as well as providing updates about his next steps. David had a great balance of technical and professional skills alongside being very personable and easy to converse with. He set our minds at ease throughout the day and did a great job. The site was left very clean. And David even stayed behind for a few extra minutes to help affix a slightly longer tube addition to a drain spout near our crawl space simply because he could tell we felt a slight unease about it. We are extremely thankful for the Barron crew, the work they did, and the help they provided us in a time of need. Thank you, Richard, Tristan, John, the two electricians, and David! We're grateful. And warm now too!