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I cannot recommend Barron enough! Two years ago, we had a representative come out to give us an idea of options and prices for an HVAC system installation. He was so informative, patient, and low-pressure that we knew that once we had the money saved up, we wanted to go with Barron. We were ready this December, and although that first representative had moved, Jason was just as friendly, informative, and low-pressure. He patiently walked us through new options, addressing pros and cons of each system, and wasn't trying to up-sell us. He also informed us about a tax credit that is set to expire at the end of the year, and the scheduling team were able to fit us in for a superintendent layout appointment and a three-day installation so we could take advantage of that credit.
The superintendent, Chris, was professional, friendly, and happy to answer questions. Andrew and Tyler were courteous, polite, and cordial as they installed the system over the course of three days. They double checked placement of vents with us before cutting into anything, used tarps to keep areas clean, and swept up debris each evening. The electricians were kind and efficient. Another superintendent, Jacoby, came on the final day of installation and showed us how to use a phone app to control the new system and make sure everything worked properly. He encouraged us to contact his cell phone with any questions or concerns that arise.
Jennifer, Alisha, and Kemee were all very personable and responsive when setting up appointments, and Andrew and Tyler arrived each day during the 2-hour arrival window with a phone call heads up about how far away they were. Being that they were coming from over an hour away and putting in full days to get everything running smoothly (on Christmas Eve no less), I couldn't be more impressed with their positive attitudes and work ethic. Our lab wanted everyone's attention who came in, and each and every one of them were so sweet with him, giving him some pets, affection, and acknowledgement without any signs of annoyance; it helped him settle down and leave them be (for the most part). Everyone I worked with to make this installation happen instilled confidence in choosing Barron, and I have no doubt that they'll be eager to support should any issues arise. They really give you the sense that they want their customers to be happy with their purchase, and I've come to realize that part of that purchase is peace of mind. Five glowing stars!
Syd quickly won our confidence with her professionalism and positive attitude! She pinpointed the problem with our heating system and took the necessary steps in solving the issue. We appreciated her friendly manner throughout the appointment!
We've been doing business with Barron Heating for many years and their service technicians have always been very thorough and professional answering our questions and providing us with reliable service.
Ben arrived at the estimated time on Christmas eve to repair my mini split. His work, attitude and knowledge were all extremely professional . I wish to thank both Ben and Barron for their excellent service.
Had scheduled a maintenance on our Heat Pump Barron had installed February 2025. Technician Ben F. showed up about 4:30 PM and came in to look at unit inside. He went through the unit and cleaned everything and checked it all. Then went outside and cleaned all the filters and coils and sprayed some solvents onto them to help keep them clean. He came back on and reinstalled the filter he had removed to clean out at the hose bib and showed us how to reinstall it and remove it so we could clean it every 6-8 weeks he said. He explained everything and said unit looked very good. Sent us via email his report with photos and was on his way in about 50 minutes or so. Was very through, professional and spent the time to educate us on the unit. Truly was an excellent experience and would recommend Ben anytime.
Elmer was fantastic in what he did and told me the procedure as he did it. Thank you so much.
Brent was a personable young man who showed up on time and did a good job servicing our furnace and fireplace. He was informative, polite, and hard working. I highly recommend Brent specifically, and Barron as a company. Thank you.
Fast appointment, early arrival for time estimate, well equipped. Very good service
