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The competence and integrity of the company that installs your new furnace is more important than the furnace itself. Barron stands behind their work and their word and their technical, financial, and administrative staff are the most professional I have ever worked with…When I was researching companies to replace my 31-year-old gas furnace, a representative from a large home improvement supplier quoted Barron as the ‘gold standard’. I can now say from personal experience that I am in full agreement.
Absolutely the best service and done with consideration and integrity.
Brent and Angel were knowledgeable, efficient and courteous. I am under the impression that the employees for Barron are happy with their jobs and are aware of their importance in satisfying customers. It is pleasant to hire a company that must believe that employee satisfaction is directly related to customer satisfaction. Thumbs up!
A leaky water heater is never a good thing but having someone to call whom you trust to take care of it is a great thing. For us, that call is always to Barron. Eric was on time, professional, qualified and personable, all of the qualities that keep us coming back. Thank you for the great service!
Outstanding pair from Barron’s installed my new furnace. They arrived on time, worked seamlessly as a team, explained processes as they went, cleaned up, and were courteous and friendly. As a former customer service manager, I was highly impressed.
I have been very impressed with the overall customer service and professionalism from phone calls/emails and job site work. Barron employees are first class and have done an Amazing job with my HVAC AC upgrade and Tankless Water heater. Shout outs to Bill/Mason/Dan A./ Matt and all the plumbers and electricians that were part of the Job!! 5 Star service!!
Great install of new Hot Water Heater and circulation pump. On time, good equipment, and quickly done. Great job by Jory and Cody.
Thank you for the great job done by Dylan and Parker of the duct cleaning crew. They kept our house tidy the entire time they were done and explained the whole process to us. And a big shout out to Eric and Brad of the air conditioner crew. The job was completed in a timely manner, cleaned up all their work space and explained all the workings of the new air conditioner. Always masked up and we really did appreciate this. Maybe we can get back to our "normal" thanks to their masking up. Enjoyed all the crews that you sent and thanks to Mandy for calling us to remind us of all visits by your crew. So easy to work with!!
We developed a leak in our on demand water heater on the Sunday of Memorial Day weekend. Unable to reach our normal plumber, we contacted Barron Heating on Tuesday. They were able to send Jory and Nathan out on Thursday morning. They spent a couple hours working on the problem, had to replace o-rings and got the heater up and running again without any new leaks. All without charging anything more than the callout fee. They both were excellent in customer service and really made our day!
As a retired Service Manager from an HVAC company in the Seattle area, I know how critical it is to hire and retain the best people possible. Barron seems to have succeeded on all levels. The recent gas piping and furnace change-out in our home was professional from start to finish. Dan, Aron, Jonathan, Raymond, and Noah were all solid performers. Shelby's post-install diagnostic visit was much appreciated by someone who understands how call-backs can end things on a very sour note. Its a policy that's well worth the extra effort. Last, but not least, Alissa coordinated and communicated everything flawlessly. I would have been happy to have any one of them on my crew. Keep up the good work.
